Hello all, I create an FTP account, but when try login via WinSCP showing the error message FTP Account: And I check passive port on "System Security" And, I check "SYS Firewall" ports: Also, I check "Pureftpdmanage" Kindly, any idea to resolve this issue

Can't connect FTP

Hello all,
I create an FTP account, but when try login via WinSCP showing the error message

Kindly, any idea to resolve this issue

ahmadhassan
Does your server provider have a security group? If there is, you need to release port 21 and port 39000-40000 to the server console

Thanks for your reply, I have already added the ports 21 and 39000-40000 to my server