Starting Bt-Panel............failed Traceback (most recent call last): File "/www/server/panel/BT-Panel", line 10, in <module> from gevent import monkey ModuleNotFoundError: No module named 'gevent' Error: BT-Panel service startup failed. done Starting Bt-Tasks... failed Traceback (most recent call last): File "/www/server/panel/BT-Task", line 13, in <module> import task File "/www/server/panel/task.py", line 22, in <module> from psutil import Process, pids, cpu_count, cpu_percent, net_io_counters, d isk_io_counters, virtual_memory ModuleNotFoundError: No module named 'psutil' Error: BT-Task service startup failed. username: aunh1i92 Collecting pyOpenSSl Using cached pyOpenSSL-22.1.0-py3-none-any.whl (57 kB) Collecting cryptography<39,>=38.0.0 Using cached cryptography-38.0.3-cp36-abi3-manylinux_2_28_aarch64.whl (4.0 MB) Collecting cffi>=1.12 Using cached cffi-1.15.1-cp37-cp37m-manylinux_2_17_aarch64.manylinux2014_aarch 64.whl (435 kB) Collecting pycparser Using cached pycparser-2.21-py2.py3-none-any.whl (118 kB) Installing collected packages: pycparser, cffi, cryptography, pyOpenSSl Successfully installed cffi-1.15.1 cryptography-38.0.3 pyOpenSSl-22.1.0 pycparse r-2.21 WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv Stopping Bt-Tasks... done Stopping Bt-Panel... done Starting Bt-Panel............failed Traceback (most recent call last): File "/www/server/panel/BT-Panel", line 10, in <module> from gevent import monkey ModuleNotFoundError: No module named 'gevent' Traceback (most recent call last): File "/www/server/panel/BT-Panel", line 10, in <module> from gevent import monkey ModuleNotFoundError: No module named 'gevent' Error: BT-Panel service startup failed. done Starting Bt-Tasks... failed Traceback (most recent call last): File "/www/server/panel/BT-Task", line 13, in <module> import task File "/www/server/panel/task.py", line 22, in <module> from psutil import Process, pids, cpu_count, cpu_percent, net_io_counters, d isk_io_counters, virtual_memory ModuleNotFoundError: No module named 'psutil' Traceback (most recent call last): File "/www/server/panel/BT-Task", line 13, in <module> import task File "/www/server/panel/task.py", line 22, in <module> from psutil import Process, pids, cpu_count, cpu_percent, net_io_counters, d isk_io_counters, virtual_memory ModuleNotFoundError: No module named 'psutil' Error: BT-Task service startup failed. EXECUTING Traceback (most recent call last): File "/www/server/panel/BT-Panel", line 10, in <module> from gevent import monkey ModuleNotFoundError: No module named 'gevent' Traceback (most recent call last): File "/www/server/panel/BT-Panel", line 10, in <module> from gevent import monkey ModuleNotFoundError: No module named 'gevent' lrwxrwxrwx. 1 root root 37 Nov 23 18:48 python -> /www/server/panel/pyenv/ bin/python3.7 -rwx------. 2 root root 11726832 Nov 23 18:48 python3.7 ---------------------- python3.7 lsattr: Operation not supported While reading flags on python ERROR: The BT-Panel service startup failed. Red Hat Enterprise Linux release 9.0 (Plow) Bit:64 Mem:17492M Core:3 Linux traap 5.15.0-1.43.4.1.el9uek.aarch64 #2 SMP Fri Aug 5 09:43:38 PDT 2022 aa rch64 aarch64 aarch64 GNU/Linux

aaP_elmotazbillahm Hello, install dependencies manually and try again btpip install gevent btpip install psutil

reinstall aapanel have ERROR: The BT-Panel service startup failed please help me

aaP_tanayapedia Is there more information? can't see what's the problem

Loaded plugins: fastestmirror Loading mirror speeds from cached hostfile base: centos.mirror.angkasa.id epel: epel.mirror.angkasa.id extras: centos.mirror.angkasa.id updates: centos.mirror.angkasa.id Package libjpeg-turbo-devel-1.2.90-8.el7.x86_64 already installed and latest ver sion Nothing to do Loaded plugins: fastestmirror Loading mirror speeds from cached hostfile base: centos.mirror.angkasa.id epel: epel.mirror.angkasa.id extras: centos.mirror.angkasa.id updates: centos.mirror.angkasa.id No package vixie-cron available. Error: Nothing to do Loaded plugins: fastestmirror Loading mirror speeds from cached hostfile base: centos.mirror.angkasa.id epel: epel.mirror.angkasa.id extras: centos.mirror.angkasa.id updates: centos.mirror.angkasa.id Package libdb4-devel-4.8.30-13.el7.x86_64 already installed and latest version Nothing to do Loaded plugins: fastestmirror Loading mirror speeds from cached hostfile base: centos.mirror.angkasa.id epel: epel.mirror.angkasa.id extras: centos.mirror.angkasa.id updates: centos.mirror.angkasa.id Package epel-release-7-14.noarch already installed and latest version Nothing to do curl: (28) Resolving timed out after 3512 milliseconds Python 3.7.9 WARNING: Skipping aliyun-python-sdk-kms as it is not installed. WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv WARNING: Skipping aliyun-python-sdk-core as it is not installed. WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv WARNING: Skipping aliyun-python-sdk-core-v3 as it is not installed. WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv WARNING: Skipping qiniu as it is not installed. WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv WARNING: Skipping cos-python-sdk-v5 as it is not installed. WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv --2023-01-16 07:36:57-- https://node.aapanel.com/install/src/panel6_en.zip Resolving node.aapanel.com (node.aapanel.com)... failed: Connection timed out. wget: unable to resolve host address ‘node.aapanel.com’ --2023-01-16 07:37:07-- https://node.aapanel.com/install/src/bt6_en.init Resolving node.aapanel.com (node.aapanel.com)... failed: Connection timed out. wget: unable to resolve host address ‘node.aapanel.com’ --2023-01-16 07:37:17-- https://node.aapanel.com/install/public.sh Resolving node.aapanel.com (node.aapanel.com)... failed: Connection timed out. wget: unable to resolve host address ‘node.aapanel.com’ End-of-central-directory signature not found. Either this file is not a zipfile, or it constitutes one disk of a multi-part archive. In the latter case the central directory and zipfile comment will be found on the last disk(s) of this archive. unzip: cannot find zipfile directory in one of panel.zip or panel.zip.zip, and cannot find panel.zip.ZIP, period. --2023-01-16 07:37:27-- https://node.aapanel.com/install/src/bt6_en.init Resolving node.aapanel.com (node.aapanel.com)... failed: Connection timed out. wget: unable to resolve host address ‘node.aapanel.com’ --2023-01-16 07:37:37-- https://node.aapanel.com/install/src/bt6_en.init Resolving node.aapanel.com (node.aapanel.com)... failed: Connection timed out. wget: unable to resolve host address ‘node.aapanel.com’ --2023-01-16 07:37:47-- https://node.aapanel.com/install/conf/softList_en.conf Resolving node.aapanel.com (node.aapanel.com)... 104.21.79.196, 172.67.171.7, 26 06:4700:3034::ac43:ab07, ... Connecting to node.aapanel.com (node.aapanel.com)|104.21.79.196|:443... connecte d. HTTP request sent, awaiting response... 200 OK Length: 3123 (3.0K) [application/octet-stream] Saving to: ‘/www/server/panel/data/softList.conf’ 100%[======================================>] 3,123 --.-K/s in 0s 2023-01-16 07:37:58 (13.9 MB/s) - ‘/www/server/panel/data/softList.conf’ saved [ 3123/3123] Looking in indexes: https://mirrors.aliyun.com/pypi/simple Requirement already satisfied: cachelib in /www/server/panel/pyenv/lib/python3.7 /site-packages (0.1.1) WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv Looking in indexes: https://mirrors.aliyun.com/pypi/simple Requirement already satisfied: python-telegram-bot in /www/server/panel/pyenv/li b/python3.7/site-packages (13.14) Requirement already satisfied: cachetools==4.2.2 in /www/server/panel/pyenv/lib/ python3.7/site-packages (from python-telegram-bot) (4.2.2) Requirement already satisfied: tornado==6.1 in /www/server/panel/pyenv/lib/pytho n3.7/site-packages (from python-telegram-bot) (6.1) Requirement already satisfied: pytz>=2018.6 in /www/server/panel/pyenv/lib/pytho n3.7/site-packages (from python-telegram-bot) (2020.5) Requirement already satisfied: certifi in /www/server/panel/pyenv/lib/python3.7/ site-packages (from python-telegram-bot) (2020.12.5) Requirement already satisfied: APScheduler==3.6.3 in /www/server/panel/pyenv/lib /python3.7/site-packages (from python-telegram-bot) (3.6.3) Requirement already satisfied: setuptools>=0.7 in /www/server/panel/pyenv/lib/py thon3.7/site-packages (from APScheduler==3.6.3->python-telegram-bot) (51.1.1) Requirement already satisfied: tzlocal>=1.2 in /www/server/panel/pyenv/lib/pytho n3.7/site-packages (from APScheduler==3.6.3->python-telegram-bot) (4.2) Requirement already satisfied: six>=1.4.0 in /www/server/panel/pyenv/lib/python3 .7/site-packages (from APScheduler==3.6.3->python-telegram-bot) (1.15.0) Requirement already satisfied: backports.zoneinfo in /www/server/panel/pyenv/lib /python3.7/site-packages (from tzlocal>=1.2->APScheduler==3.6.3->python-telegram -bot) (0.2.1) Requirement already satisfied: pytz-deprecation-shim in /www/server/panel/pyenv/ lib/python3.7/site-packages (from tzlocal>=1.2->APScheduler==3.6.3->python-teleg ram-bot) (0.1.0.post0) Requirement already satisfied: tzdata in /www/server/panel/pyenv/lib/python3.7/s ite-packages (from pytz-deprecation-shim->tzlocal>=1.2->APScheduler==3.6.3->pyth on-telegram-bot) (2022.6) WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv Looking in indexes: https://mirrors.aliyun.com/pypi/simple Requirement already satisfied: pymongo in /www/server/panel/pyenv/lib/python3.7/ site-packages (3.11.2) WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv Looking in indexes: https://mirrors.aliyun.com/pypi/simple Requirement already satisfied: psycopg2-binary in /www/server/panel/pyenv/lib/py thon3.7/site-packages (2.9.5) WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv Looking in indexes: https://mirrors.aliyun.com/pypi/simple Requirement already satisfied: flask in /www/server/panel/pyenv/lib/python3.7/si te-packages (2.2.2) Requirement already satisfied: itsdangerous>=2.0 in /www/server/panel/pyenv/lib/ python3.7/site-packages (from flask) (2.1.2) Requirement already satisfied: Jinja2>=3.0 in /www/server/panel/pyenv/lib/python 3.7/site-packages (from flask) (3.1.2) Requirement already satisfied: click>=8.0 in /www/server/panel/pyenv/lib/python3 .7/site-packages (from flask) (8.1.3) Requirement already satisfied: Werkzeug>=2.2.2 in /www/server/panel/pyenv/lib/py thon3.7/site-packages (from flask) (2.2.2) Requirement already satisfied: importlib-metadata>=3.6.0 in /www/server/panel/py env/lib/python3.7/site-packages (from flask) (6.0.0) Requirement already satisfied: zipp>=0.5 in /www/server/panel/pyenv/lib/python3. 7/site-packages (from importlib-metadata>=3.6.0->flask) (3.11.0) Requirement already satisfied: typing-extensions>=3.6.4 in /www/server/panel/pye nv/lib/python3.7/site-packages (from importlib-metadata>=3.6.0->flask) (4.4.0) Requirement already satisfied: MarkupSafe>=2.0 in /www/server/panel/pyenv/lib/py thon3.7/site-packages (from Jinja2>=3.0->flask) (2.1.1) WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv Looking in indexes: https://mirrors.aliyun.com/pypi/simple Requirement already satisfied: flask-sock in /www/server/panel/pyenv/lib/python3 .7/site-packages (0.6.0) Requirement already satisfied: flask>=2 in /www/server/panel/pyenv/lib/python3.7 /site-packages (from flask-sock) (2.2.2) Requirement already satisfied: simple-websocket>=0.5.1 in /www/server/panel/pyen v/lib/python3.7/site-packages (from flask-sock) (0.9.0) Requirement already satisfied: click>=8.0 in /www/server/panel/pyenv/lib/python3 .7/site-packages (from flask>=2->flask-sock) (8.1.3) Requirement already satisfied: importlib-metadata>=3.6.0 in /www/server/panel/py env/lib/python3.7/site-packages (from flask>=2->flask-sock) (6.0.0) Requirement already satisfied: itsdangerous>=2.0 in /www/server/panel/pyenv/lib/ python3.7/site-packages (from flask>=2->flask-sock) (2.1.2) Requirement already satisfied: Werkzeug>=2.2.2 in /www/server/panel/pyenv/lib/py thon3.7/site-packages (from flask>=2->flask-sock) (2.2.2) Requirement already satisfied: Jinja2>=3.0 in /www/server/panel/pyenv/lib/python 3.7/site-packages (from flask>=2->flask-sock) (3.1.2) Requirement already satisfied: wsproto in /www/server/panel/pyenv/lib/python3.7/ site-packages (from simple-websocket>=0.5.1->flask-sock) (1.2.0) Requirement already satisfied: typing-extensions>=3.6.4 in /www/server/panel/pye nv/lib/python3.7/site-packages (from importlib-metadata>=3.6.0->flask>=2->flask- sock) (4.4.0) Requirement already satisfied: zipp>=0.5 in /www/server/panel/pyenv/lib/python3. 7/site-packages (from importlib-metadata>=3.6.0->flask>=2->flask-sock) (3.11.0) Requirement already satisfied: MarkupSafe>=2.0 in /www/server/panel/pyenv/lib/py thon3.7/site-packages (from Jinja2>=3.0->flask>=2->flask-sock) (2.1.1) Requirement already satisfied: h11<1,>=0.9.0 in /www/server/panel/pyenv/lib/pyth on3.7/site-packages (from wsproto->simple-websocket>=0.5.1->flask-sock) (0.14.0) WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv mkdir: cannot create directory ‘/www/server/panel/ssl’: File exists Looking in indexes: https://mirrors.aliyun.com/pypi/simple Collecting pyOpenSSl Downloading https://mirrors.aliyun.com/pypi/packages/73/00/b78f9fae05bb1633f72 09aa394fa0c3563ef760ab7f47ac37768bf4e4d78/pyOpenSSL-23.0.0-py3-none-any.whl (57 kB) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 57.3/57.3 kB 99.1 kB/s eta 0:00:00 Collecting cryptography<40,>=38.0.0 Downloading https://mirrors.aliyun.com/pypi/packages/7a/46/8b58d6b8244ff613ecb 983b9428d1168dd0b014a34e13fb19737b9ba1fc1/cryptography-39.0.0-cp36-abi3-manylinu x_2_17_x86_64.manylinux2014_x86_64.whl (4.2 MB) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 4.2/4.2 MB 106.1 kB/s eta 0:00:00 Collecting cffi>=1.12 Downloading https://mirrors.aliyun.com/pypi/packages/93/d0/2e2b27ea2f69b0ec9e4 81647822f8f77f5fc23faca2dd00d1ff009940eb7/cffi-1.15.1-cp37-cp37m-manylinux_2_17_ x86_64.manylinux2014_x86_64.whl (427 kB) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 427.9/427.9 kB 121.6 kB/s eta 0:00:00 Collecting pycparser Downloading https://mirrors.aliyun.com/pypi/packages/62/d5/5f610ebe421e85889f2 e55e33b7f9a6795bd982198517d912eb1c76e1a53/pycparser-2.21-py2.py3-none-any.whl (1 18 kB) ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 118.7/118.7 kB 117.7 kB/s eta 0:00:00 Installing collected packages: pycparser, cffi, cryptography, pyOpenSSl Successfully installed cffi-1.15.1 cryptography-39.0.0 pyOpenSSl-23.0.0 pycparse r-2.21 WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv success username: s3c5ohyr Looking in indexes: https://mirrors.aliyun.com/pypi/simple Collecting pyOpenSSl Using cached https://mirrors.aliyun.com/pypi/packages/73/00/b78f9fae05bb1633f7 209aa394fa0c3563ef760ab7f47ac37768bf4e4d78/pyOpenSSL-23.0.0-py3-none-any.whl (57 kB) Collecting cryptography<40,>=38.0.0 Using cached https://mirrors.aliyun.com/pypi/packages/7a/46/8b58d6b8244ff613ec b983b9428d1168dd0b014a34e13fb19737b9ba1fc1/cryptography-39.0.0-cp36-abi3-manylin ux_2_17_x86_64.manylinux2014_x86_64.whl (4.2 MB) Collecting cffi>=1.12 Using cached https://mirrors.aliyun.com/pypi/packages/93/d0/2e2b27ea2f69b0ec9e 481647822f8f77f5fc23faca2dd00d1ff009940eb7/cffi-1.15.1-cp37-cp37m-manylinux_2_17 _x86_64.manylinux2014_x86_64.whl (427 kB) Collecting pycparser Using cached https://mirrors.aliyun.com/pypi/packages/62/d5/5f610ebe421e85889f 2e55e33b7f9a6795bd982198517d912eb1c76e1a53/pycparser-2.21-py2.py3-none-any.whl ( 118 kB) Installing collected packages: pycparser, cffi, cryptography, pyOpenSSl Successfully installed cffi-1.15.1 cryptography-39.0.0 pyOpenSSl-23.0.0 pycparse r-2.21 WARNING: Running pip as the 'root' user can result in broken permissions and con flicting behaviour with the system package manager. It is recommended to use a v irtual environment instead: https://pip.pypa.io/warnings/venv lrwxrwxrwx. 1 root root 37 Jan 9 2021 python -> /www/server/panel/pyenv/

ERROR: The BT-Panel service startup failed

aaPanel_Kern

aaP_tanayapedia
Hello, the connection to our node has timed out Which region is your server in?
check connection
curl -v https://brandnew.aapanel.com ping brandnew.aapanel.com -c 5 ping google.com -c 5

aaP_tanayapedia

now different error
--2023-01-16 09:10:11-- https://node.aapanel.com/install/pyenv/pyenv-el7-x64.tar.gz
Resolving node.aapanel.com (node.aapanel.com)... failed: Connection timed out.
wget: unable to resolve host address ‘node.aapanel.com’
ERROR: Download python env fielded.
--2023-01-16 09:10:21-- https://node.aapanel.com/src/Python-3.7.8.tar.xz
Resolving node.aapanel.com (node.aapanel.com)... failed: Connection timed out.

wget: unable to resolve host address ‘node.aapanel.com’

ERROR: Download python source code fielded. Please try to reinstall
CentOS Linux release 7.9.2009 (Core)
Bit:64 Mem:15821M Core:4

i try reinstall again and get same error

aaPanel_Kern

aaP_tanayapedia

Hi, this shows Unable to connect to our server.
Unable to connect to aapanel server. Please check /etc/resolv.conf file if nameserver is set
If not please use SSH tool to set nameserver :
echo "nameserver 8.8.8.8" >> /etc/resolv.conf
echo "nameserver 1.1.1.1" >> /etc/resolv.conf

curl -v https://node.aapanel.com ping node.aapanel.com -c 5 ping google.com -c 5

aaP_tanayapedia

i tried this
echo "nameserver 8.8.8.8" >> /etc/resolv.conf
echo "nameserver 1.1.1.1" >> /etc/resolv.conf

curl -v https://node.aapanel.com
ping node.aapanel.com -c 5
ping google.com -c 5

result is normal but when reinstall aapanel again and get same error !!!

wget: unable to resolve host address ‘node.aapanel.com’

ERROR: Download python source code fielded. Please try to reinstall
CentOS Linux release 7.9.2009 (Core)

aaPanel_Kern

aaP_tanayapedia
Hi, can you take a screenshot and tell us your result?
At the same time, which region is your server in?
curl -v https://node.aapanel.com ping node.aapanel.com -c 5 ping google.com -c 5

aaP_tanayapedia

aaPanel_Kern

aaP_tanayapedia
Hello, it is normal now, is it okay to try to install aapanel again?

aaP_tanayapedia

same error

aaPanel_Kern

aaP_tanayapedia
Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH IP address, account password and port:
aapanel login link address and account password:

No post link will not be able to know which user's information is

aaP_tanayapedia

I have sent an email, please help, I can't back up my data because I can't access AApanel

aaPanel_Kern

aaP_tanayapedia
Hello, it is recommended to consult the server provider. Internet is unstable and slow