subAAPanel error

aaP_joel2

Hi,
Logged in today and the account section demanding an upgrade. After going through with the upgrade, I now get the following on the subAAPanel access address:

{"status":-1,"code":403,"msg":"Forbidden","error_msg":"DOMAIN_ERROR","message":null}

Nothing showing in the logs since 17/03/2025 - but that was just a successful login.

aaPanel_Kern

Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH IP address, account password and port:
aapanel login link address and account password:
Detailed problem description:

No post link will not be able to know which user's information is, and the problem will not be processed

aaP_joel2

aaPanel_Kern

Address is

I'm aware of the invalid HTTPS certificate as it's provided by CloudFlare and you haven't given the ability to choose a CloudFlare safe SSL port for the subAAPanel.

Where would I find server snapshot backup?

aaPanel_Kern

Hello, it is recommended that you use update to 7.0.17 to resolve this issue
rm -f /tmp/update_to7.pl && curl -k https://node.aapanel.com/install/update_7.x_en.sh | bash
aaP_joel2

aaP_joel2

aaPanel_Kern
First thing I did this morning. I've redone it and restarted server.
No difference.
Problem persists.

aaPanel_Kern

Hello,
Please tell us what version you are using? Is it possible to perform updates to fix the command?

aaP_joel2

aaPanel_Kern

7.0.17
Server packages are all up to date in App Store

aaPanel_Kern

Are you still experiencing this problem now?
If you encounter it, please take a server snapshot at the server provider
Send your information to us for troubleshooting

aaP_joel2

aaPanel_Kern
Yes, nothing has changed.
The error still occurs and I cannot send you a server snapshot from my provider.
You said earlier that the server makes a snapshot backup first.... as in aaPanel before an upgrade makes a snapshot. Where is that?
How do I roll back the upgrade to just the Accounts plugin?

aaPanel_Kern

No post link will not be able to know which user's information is, and the problem will not be processed

aaP_joel2

aaPanel_Kern

Hello,
It is the information of the panel.