After update at 7.0.16 IPV6 is mandatory for the server

takitzis

I had two servers. One Ubuntu 20.04 and one 22.04.
One updated from 7.0.15 to 7.0.16 and the other from 7.0.15 to 7.0.17.
On both of them the requests such as:
/v2/auth?action=get_all_coupons
/v2/panel/public/get_public_config
/v2/data?action=getData
where "pending" ...forever and I couldn't access parts of panel such as Websites, Settings etc.

After a lot of days try and error I asked my VPS provider to attach IPV6 at the servers and the problem solved. Please mention this at the documentation and update issues.

Regards

aaPanel_Kern

Hello, this is related to the server's network, we do not force IPv6
When resolving, select IPv6 connected to Cloudfalre

takitzis

Finally I found the "root of evil". My previous thought it was based in a random event as it seems.
I'm pretty sure the problem is lying at the function public.get_path_size()

On this specific VM I use a mounted Hetzner storage for backups. The VM is located in USA while Hetzner storage in Germany and the connection is slow, especially when the network of the hosting company is overused.
If replace the function on the call from get_panel_backup_info() at publicModel.py like "result["total_size"] += 1" instead of "result["total_size"] += public.get_path_size(f_path)" it works fine... with a small delay (because of os.path.isdir(f_path) but at least it works.

Of course, I don't know what impact this change will have on other parts of Aapanel, but at least now I have a responsive interface and I can manage the server.

I'll really appreciate any solution other than "change hosting company" 😉

aaPanel_Kern

Hello,
Thanks for your suggestions, I will give feedback to the developers

takitzis