issues configuration telegram aapanel alarm

aaP_jpd

Hi there, i have ubuntu server and aapanel 7.0.20 installed and i'm configuring the alarm settings in aapanel, but when i configure the alarm settings to use telegram give me this error:

What can be wrong?

thanks!

aaPanel_Kern

Hello, please check if the robot information is correct? Is the robot ID correct?

aaP_jpd

aaPanel_Kern

hi, thanks for reply.....how can i check that??...where??...can you tell me?

thanks!

aaPanel_Kern

Check out this tutorial

https://www.aapanel.com/forum/d/5115-how-to-add-telegram-to-panel-notifications

aaP_jpd

hi there, thanks for the link, checked, the robot id and the token are correct, also those are used in other integrations and they are working fine...

Any info?....Could it be that the message sent from Aapanel to Telegram to verify the ID and token has some symbol that is not allowed in said message?

aaP_jpd

hi, any suggestion to get ride of the error above?...thanks!

aaPanel_Kern

Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH IP address, account password and port:
aapanel login link address and account password:
Detailed problem description:

No post link will not be able to know which user's information is, and the problem will not be processed

aaP_jpd

hi, thanks for reply, but i can't give you that...for security policies....and because that server doesn't have public access... 🙁 any suggestion?...

thanks!! 😃

aaPanel_Kern

Hello, I suggest you wait for us to reproduce this problem and fix it
Are there any bigger screenshots? Where is this interface?

aaP_jpd

hi there, thanks for reply, here are the images:

thanks!!!

aaPanel_Kern

We did not reproduce this problem. If you please send your ID privately with TOKEN

aaP_jpd

hi there, i don't think that the id or token are wrong, they are working in other app that we used, the error in the Run logs is:

[2025-06-23 12:24:53][DEBUG] - Error 123:Traceback (most recent call last):
File "/www/server/panel/mod/base/msg/tg_msg.py", line 175, in send_msg
loop.run_until_complete(self.send_msg_async(bot_token, chat_id, msg))
File "/www/server/panel/pyenv/lib/python3.12/asyncio/base_events.py", line 687, in run_until_complete
return future.result()
^^^^^^^^^^^^^^^
File "/www/server/panel/mod/base/msg/tg_msg.py", line 146, in send_msg_async
await bot.send_message(chat_id=chat_id, text=msg, parse_mode='MarkdownV2')
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/bot.py", line 381, in decorator
result = await func(self, *args, **kwargs) # skipcq: PYL-E1102
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/bot.py", line 807, in send_message
return await self.send_message(
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/bot.py", line 559, in send_message
result = await self.post(
^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/_bot.py", line 469, in post
return await self.do_post(
^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/_bot.py", line 497, in do_post
return await request.post(
^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/request/baserequest.py", line 168, in post
result = await self.request_wrapper(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/request/baserequest.py", line 328, in _request_wrapper
raise BadRequest(message)
telegram.error.BadRequest: Can't parse entities: character '|' is reserved and must be escaped with the preceding '\'

any suggestions?...

aaPanel_Kern

https://drive.google.com/file/d/1WY1rdqT1nhwqR8-hT-HpeSzfzRMXi0x3/view?usp=sharing
Hello, can you solve the problem of downloading this file and replacing it with the following directory?
/www/server/panel/mod/base/msg/tg_msg.py
aaP_jpd

aaP_jpd

hi, thanks fro reply, i did what you ask me to do, but it give me the same error:

[2025-06-24 09:10:41][DEBUG] - Error 123:Traceback (most recent call last):
File "/www/server/panel/mod/base/msg/tg_msg.py", line 175, in send_msg
File "/www/server/panel/pyenv/lib/python3.12/asyncio/base_events.py", line 687, in run_until_complete
return future.result()
^^^^^^^^^^^^^^^
File "/www/server/panel/mod/base/msg/tg_msg.py", line 146, in send_msg_async
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/bot.py", line 381, in decorator
result = await func(self, *args, **kwargs) # skipcq: PYL-E1102
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/bot.py", line 807, in send_message
return await self.send_message(
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/bot.py", line 559, in send_message
result = await self.post(
^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/_bot.py", line 469, in post
return await self.do_post(
^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/_bot.py", line 497, in do_post
return await request.post(
^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/request/baserequest.py", line 168, in post
result = await self.request_wrapper(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/www/server/panel/pyenv/lib/python3.12/site-packages/telegram/request/baserequest.py", line 328, in _request_wrapper
raise BadRequest(message)
telegram.error.BadRequest: Can't parse entities: character '|' is reserved and must be escaped with the preceding '\'

i have to reboot something ?....after made the changes?...thanks!

aaPanel_Kern

Is it possible to try to update to the latest beta version 7.41.0 to fix this? On the Home page, click "Update" to switch to the beta version

aaP_jpd

Agent0x000

One detail that is missing in the official tutorial page is that you have to keep in mind that Telegram bots are not allowed to send you a message if you haven't started them. So you have to start the bot and preferably send a message to the bot using the account that you want the bot to respond to. Then put the ID of the account you have sent a message from into the aaPanel form.