Roundcube not working after the aapanel update

aaP_abd-acc

Hi
Roundcube not working after the aapanel update with the following error:

Oops... something went wrong!
An internal error has occurred. Your request cannot be processed at this time.

For administrators: Please check the application and/or server error logs for more information.
@aaPanel_Jose @aaPanel_Kern

aaPanel_Kern

Hello,
If you are using php8.3, please check whether to install the mbstring extension?
If it is not php8.3, please check the error log of the site's logs directory

aaP_abd-acc

Yes, php 8.3 and mbstring installed.
error log:
[08-Jul-2025 22:57:14 +0000]: <igitr4m4> DB Error: SQLSTATE[HY000] [1045] Access denied for user 'BT_DB_USERNAME'@'localhost' (using password: YES) in /www/wwwroot/mail.o3s.uk/program/lib/Roundcube/rcube_db.php on line 201 (GET /)

this is the DB (rcube_db.php)
}
catch (Exception $e) {
$this->db_error = true;
$this->db_error_msg = $e->getMessage();

        rcube::raise_error([
                'code' => 500, 'type' => 'db',
                'line' => __LINE__, 'file' => __FILE__,
                'message' => $this->db_error_msg
            ],
            true, false

@aaPanel_Kern

aaPanel_Kern

Hello, please check if there is a library with the same domain name in the database? Is there a library with the same domain name in the Recycle Bin?

aaP_abd-acc

[14-Jul-2025 23:22:47 +0000]: <igitr4m4> DB Error: SQLSTATE[HY000] [1045] Access denied for user 'sql_mail_o3s_uk'@'localhost' (using password: YES) in /www/wwwroot/mail.o3s.uk/program/lib/Roundcube/rcube_db.php on line 201 (GET /)
There is database same as the mail domain name (sql_mail_o3s_uk) and the Recycle Bin empty.
@aaPanel_Kern

aaPanel_Kern

Hello,
Is this database used? Modify the password of this database, and then manually configure the correct password of the site.

aaP_abd-acc

Same issue not working
@aaPanel_Kern

aaPanel_Kern

Have you modified your password? Is it possible to log in using phpmyadmin?

aaP_abd-acc