Error in rspamd log and not showing actual data in history tab.

aaP_jpd

Hi, actually i have aapanel 7.0.22 server mail 7.3.7 installed, and working (since severals years) but when i check the history interface in rspamd, only shows data from the last year!....no data from 2025, only until 26-09-2024.....when i chech the log of rspamd, i saw this error:

lua; history_redis.lua:134: got error OOM command not allowed when used memory > 'maxmemory'. when writing history row: no value

since is related to redis, and it's memory are full....not enabling rspamd to store accurate data, nor any config in the web gui possible......how is this possible?....redis is not freeing memory itself?...why?....what can i do to fix this??

thanks for your reply

aaPanel_Kern

Hello,
Is it normal to try restarting rspamd and redis?

aaP_jpd

hi there. tried restarting both, rsmapd, and redis to no avail, the same error appears....is there any way to free up memory for redis, to let rsmapd to wirte actual data in?

thanks!

aaP_countrysite547

Yeah, that error usually pops up when Redis hits its memory cap and stops accepting new data — kind of like it’s running out of space to write anything new. I’ve noticed it can happen even if you think there’s still plenty of system memory left, because Redis has its own internal limits set in the config.

It’s strange that it’s not clearing old history, though. Maybe the cleanup or eviction policy isn’t being triggered properly. You might want to check the Redis settings inside aaPanel or through the CLI — sometimes tweaking them helps, but I’d be cautious before making any changes.

I’ve seen a few people mention similar behavior when their mail logs grew too big over time, so it might just need a little cleanup or reconfiguration.

aaPanel_Kern

Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH IP address, account password and port:
aapanel login link address and account password:
Detailed problem description:

No post link will not be able to know which user's information is, and the problem will not be processed

aaP_countrysite547

aaP_jpd

aaPanel_Kern

hi, sorry, but that server is from our client, due to security reasons, i can't do that, i'm really sorry....another option?

aaPanel_Kern

Hello,
It is recommended that you check the server load and whether the memory and hard disk space are sufficient?

aaP_jpd