Hello good afternoon.
I’m having trouble opening documents and images using your ticket system, see:
When I click here: https://prnt.sc/v42qgw
Give the following error: https://prnt.sc/v42qv8
Fatal error: Uncaught Error: Call to undefined function mime_content_type() in /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-content/plugins/supportcandy/includes/class-wpsc-actions.php:550 Stack trace: #0 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-content/plugins/supportcandy/includes/class-wpsc-actions.php(514): WPSC_Actions->file_download(703) #1 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-includes/class-wp-hook.php(287): WPSC_Actions->check_download_file(”) #2 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #3 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #4 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-settings.php(409): do_action(‘plugins_loaded’) #5 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-config.php(80): require_once(‘/www/wwwroot/co…’) #6 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/ in /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-content/plugins/supportcandy/includes/class-wpsc-actions.php on line 550
Image also have the same problem: https://prnt.sc/v42z7b
https://prnt.sc/v42zdt
Fatal error: Uncaught Error: Call to undefined function mime_content_type() in /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-content/plugins/supportcandy/includes/class-wpsc-actions.php:550 Stack trace: #0 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-content/plugins/supportcandy/includes/class-wpsc-actions.php(514): WPSC_Actions->file_download(701) #1 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-includes/class-wp-hook.php(287): WPSC_Actions->check_download_file(”) #2 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #3 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #4 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-settings.php(409): do_action(‘plugins_loaded’) #5 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-config.php(80): require_once(‘/www/wwwroot/co…’) #6 /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/ in /www/wwwroot/consultoria.escolaninjawp.com.br/wordpress/wp-content/plugins/supportcandy/includes/class-wpsc-actions.php on line 550
The extension is already enabled on my server:
https://prnt.sc/v4oa01
Is there anything else I need to do?
Thanks.
