ssl not working still not expired

aaP_sorayuuto98

today ssl suddenly didnt work.

its still not expired.. and i also try renew it again using lets encrypt.. but its still didnt work

pls help

aaPanel_Kern

aaP_sorayuuto98
Hello,
Is the problem solved?
Is there a detailed error message?

aaP_sorayuuto98

aaPanel_Kern nope.. still not solved yet.. on that aapanel i have 2 domain.. the other one work just fine

aaPanel_Kern

Is there a detailed error message?
It is recommended that you provide screenshots and hide any personal information.
aaP_sorayuuto98

MarcusVinicius

I am experiencing the same issue with the aaPanel access certificate. The certificate is valid, but it is showing as expired.

MarcusVinicius

aaPanel_Kern

Hello
It is recommended that you change your browser or clear your cache and close the browser completely before visiting again.

MarcusVinicius

aaPanel_Kern

I've already tried on several computers, including some that have never accessed the dashboard, and it always gives the same certificate error.

aaPanel_Kern

MarcusVinicius
Hello,
It is recommended that you check whether the IP address of the panel that accesses the server is consistent with the IP certificate used by the panel?

aaP_sorayuuto98

from certificate viewer.. it does say let's encrypt.. but it just didnt work

aaPanel_Kern

MarcusVinicius

aaPanel_Kern
Hello, I have checked and the panel's access IP address is the same as the one in the IP certificate.

MarcusVinicius

aaPanel_Kern

hello,
Please check whether the domain name verified by the certificate is consistent with the accessed address?
You can view the document: https://www.aapanel.com/docs/Function/Website.html#ssl-certificate

If the IP is 1.1.1.1, the SSL certificate you use must contain the IP of 1.1.1.1
The domain name is also the same: aa.bb.com The SSL certificate used must contain aa.bb.com

The SSL certificate of bb.com will not support verification and trust of the domain name aa.bb.com

aaP_sorayuuto98

i believe domain name is consistent with the accessed address

i use nameserver and dns management from vpsmalaysia to connect to the server, this is how i set it up

and this is my error log if that might help to solve this ssl issue

2026/01/14 00:19:03 [error] 3405903#0: *3316999 directory index of ＂/www/wwwroot/testgold/public/.well-known/acme-challenge/＂ is forbidden, client: 20.42.210.242, server: smgoldsystem.com, request: ＂GET /.well-known/acme-challenge/ HTTP/1.1＂, host: ＂smgoldsystem.com＂, referrer: ＂https://www.yahoo.com/＂
2026/01/14 03:30:16 [error] 3405903#0: *3342744 FastCGI sent in stderr: ＂Primary script unknown＂ while reading response header from upstream, client: 20.78.178.218, server: smgoldsystem.com, request: ＂GET /adminfuns.php/.well-known/acme-challenge/file.php HTTP/1.1＂, upstream: ＂fastcgi://unix:/tmp/php-cgi-74.sock:＂, host: ＂smgoldsystem.com＂, referrer: ＂https://www.google.de/＂

aaPanel_Kern

Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH IP address, account password and port:
aaPanel login link address and account password:
Detailed problem description:

No post link will not be able to know which user's information is, and the problem will not be processed

aaP_sorayuuto98

aaPanel_Kern

No post link will not be able to know which user's information is, and the problem will not be processed

MarcusVinicius