Hi aaPanel Team, I’m experiencing an issue with the Report section (especially the IP Report) on my panel. After performing an update, all report data suddenly became empty. Previously, the data was showing correctly, but now it only displays “No Data” even when there should be traffic or attack logs. Here are the details: Panel version: 9.8.2 Feature affected: Report (IP Report / URI Report) Time filter: Tested on "Today" and other ranges, still empty No changes were made except the recent update Could you please help me understand: Why did the report data disappear after the update? Is the data lost or just not being displayed? How can I restore or fix the report data? I would appreciate any guidance or steps to resolve this issue. Thank you!

Hi, There is only historical data up until January 2026. After the recent update, all report data suddenly disappeared. Before the update, everything was working normally and the reports were showing correctly. I did not make any changes to the settings at all. So currently: Old data (before January 2026) is partially available New data after the update is not being recorded or displayed Other sections (like Overview) still show traffic normally It seems like the report logging stopped after the update. Could you please help check: Whether the logging/report service is still running properly? If the update changed or broke the report data collection? How to re-enable or rebuild the report data? Thank you!

Hi, Thank you for your response. I understand that you need access to investigate the issue. However, for security reasons, I am not comfortable sharing my SSH and aaPanel credentials directly. Is there an alternative way to troubleshoot this issue, such as: Specific logs I can check and provide Commands I can run on my server Steps to debug or re-enable the report logging I am happy to provide any necessary logs or information. Here is the detail of my issue again: After updating aaPanel, the Report section (IP Report / URI Report) stopped recording any data, even though WAF is still detecting/blocking attacks and traffic is active. Please let me know how I can assist further without sharing sensitive credentials. Thank you for your support.

I’m experiencing an issue with the Report section

aaP_mohammadridwanapriyanto

Hi aaPanel Team,

I’m experiencing an issue with the Report section (especially the IP Report) on my panel.

After performing an update, all report data suddenly became empty. Previously, the data was showing correctly, but now it only displays “No Data” even when there should be traffic or attack logs.

Here are the details:

Panel version: 9.8.2
Feature affected: Report (IP Report / URI Report)
Time filter: Tested on "Today" and other ranges, still empty
No changes were made except the recent update

Could you please help me understand:

Why did the report data disappear after the update?
Is the data lost or just not being displayed?
How can I restore or fix the report data?

I would appreciate any guidance or steps to resolve this issue.

Thank you!

aaPanel_Kern

Hello,

Is there data in other interfaces? Is there an attack?

aaP_mohammadridwanapriyanto

Hi,

Yes, there is data showing in other interfaces such as the Overview section. As you can see from my screenshot, traffic and requests are being recorded normally.

However, in the Report section (IP Report / URI Report), it still shows “No Data”.

So it seems like:

The system is receiving traffic
But the report module is not displaying or collecting the data properly

Could you please help check why the Report section is not syncing or showing this data?

Thank you!

aaPanel_Kern

Hello,

Attack No? Report only attack data
If there is no attack, it will not be reported

aaP_mohammadridwanapriyanto

Hi,

There is only historical data up until January 2026. After the recent update, all report data suddenly disappeared.

Before the update, everything was working normally and the reports were showing correctly. I did not make any changes to the settings at all.

So currently:

Old data (before January 2026) is partially available
New data after the update is not being recorded or displayed
Other sections (like Overview) still show traffic normally

It seems like the report logging stopped after the update.

Could you please help check:

Whether the logging/report service is still running properly?
If the update changed or broke the report data collection?
How to re-enable or rebuild the report data?

Thank you!

aaPanel_Kern

Hello,

Have you selected the corresponding date to view?
You can simulate the attack in the WAF settings interface. Is it normal? Is there a display report?

aaP_mohammadridwanapriyanto

Hi,

Thank you for your response.

I understand that the Report only shows attack data. However, I would like to clarify that there were clearly attack records before, as shown in my screenshot (January 2026).

So the issue is not that there are no attacks — because previously they were recorded and displayed correctly.

After the update:

No new attack data is being recorded
The Report section remains empty even though traffic is still active

This suggests that the attack detection or logging may not be working properly after the update.

Thank you for your support.

aaP_mohammadridwanapriyanto

Hi,

Yes, I have already selected the correct date range.

I also tried simulating an attack from the WAF settings as you suggested. The WAF appears to respond (blocking/detecting), but the report section still does not record or display any data.

So currently:

WAF seems to be working
But no data is being written to the Report (IP Report / URI Report)

Could you please help check if there is an issue with the report logging or database after the update?

Thank you!

aaPanel_Kern

Hi, can you give us your aaPanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH IP address, account password and port:
aaPanel login link address and account password:
Detailed problem description:

No post link will not be able to know which user's information is, and the problem will not be processed

aaP_mohammadridwanapriyanto

Hi,

Thank you for your response.

I understand that you need access to investigate the issue. However, for security reasons, I am not comfortable sharing my SSH and aaPanel credentials directly.

Is there an alternative way to troubleshoot this issue, such as:

Specific logs I can check and provide
Commands I can run on my server
Steps to debug or re-enable the report logging

I am happy to provide any necessary logs or information.

Here is the detail of my issue again:
After updating aaPanel, the Report section (IP Report / URI Report) stopped recording any data, even though WAF is still detecting/blocking attacks and traffic is active.

Please let me know how I can assist further without sharing sensitive credentials.

Thank you for your support.

aaPanel_Kern

Hello,

We haven’t seen any problems yet. We recommend that you provide information for troubleshooting.
What is your panel version?

aaP_mohammadridwanapriyanto

version 8.0.0