i appriciate your response and to be honest i have checked everything local network to server network everything is normal and the server load or resources are much free then they should be and ngnix is also working properly .. but still i dont know why its happening... its not happening with one website but all of the websites hosted on aapanel...
here are thelogs of all the things :
`Welcome!
This server is hosted by Contabo. If you have any questions or need help,
please raise a support ticket from your customer control panel.
Last login: Wed Apr 8 23:01:24 2026 from 157.48.6.170
root@mail:~# top
top - 10:12:34 up 14 days, 17:10, 2 users, load average: 0.65, 0.73, 0.67
Tasks: 217 total, 1 running, 216 sleeping, 0 stopped, 0 zombie
%Cpu(s): 14.0 us, 2.5 sy, 0.0 ni, 83.3 id, 0.0 wa, 0.0 hi, 0.1 si, 0.0 st
MiB Mem : 7941.2 total, 4068.8 free, 3402.1 used, 1112.6 buff/cache
MiB Swap: 2048.0 total, 2048.0 free, 0.0 used. 4539.1 avail Mem
PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
632470 root 20 0 2196536 546952 40624 S 3.3 6.7 56:05.51 node /www/wwwro
1701793 root 20 0 374512 124460 26344 S 2.0 1.5 3:07.63 BT-Panel
22594 _mta-sts 20 0 514456 26588 4440 S 1.3 0.3 191:42.16 mta-sts-daemon
491325 root 20 0 1940920 25036 10804 S 1.0 0.3 72:44.91 containerd
17 root 20 0 0 0 0 I 0.7 0.0 72:32.29 rcu_preempt
428871 redis 20 0 145296 8304 4408 S 0.7 0.1 140:26.47 redis-server
1701788 root 20 0 782792 26716 6716 S 0.7 0.3 11:27.72 BT-Task
47 root 20 0 0 0 0 S 0.3 0.0 4:48.07 kcompactd0
452200 root 20 0 1721300 60152 30144 S 0.3 0.7 20:00.61 PM2 v6.0.14: Go
492016 root 20 0 2062204 36216 12352 S 0.3 0.4 9:16.39 dockerd
609106 rspamd 20 0 318296 79900 17940 S 0.3 1.0 8:40.89 rspamd
1701826 www 20 0 15036 10560 5900 S 0.3 0.1 0:08.16 webserver
1716174 root 20 0 23144 9288 7220 S 0.3 0.1 0:50.08 litespeed
1716177 www 20 0 37352 18732 7320 S 0.3 0.2 2:07.17 litespeed
1716178 www 20 0 36688 15436 7320 S 0.3 0.2 2:04.76 litespeed
1716179 www 20 0 36616 15840 7320 S 0.3 0.2 2:05.20 litespeed
1767983 root 20 0 0 0 0 I 0.3 0.0 0:04.34 kworker/u8:1-events_power_e+
1769243 root 20 0 0 0 0 I 0.3 0.0 0:03.66 kworker/u8:3-flush-8:0
1772696 root 20 0 12356 5792 3556 R 0.3 0.1 0:00.83 top
1 root 20 0 22732 11868 7408 S 0.0 0.1 9:38.28 systemd
2 root 20 0 0 0 0 S 0.0 0.0 0:02.52 kthreadd
3 root 20 0 0 0 0 S 0.0 0.0 0:00.00 pool_workqueue_release
4 root 0 -20 0 0 0 I 0.0 0.0 0:00.00 kworker/R-rcu_g
5 root 0 -20 0 0 0 I 0.0 0.0 0:00.00 kworker/R-rcu_p
6 root 0 -20 0 0 0 I 0.0 0.0 0:00.00 kworker/R-slub
7 root 0 -20 0 0 0 I 0.0 0.0 0:00.00 kworker/R-netns
10 root 0 -20 0 0 0 I 0.0 0.0 0:00.00 kworker/0:0H-events_highpri
12 root 0 -20 0 0 0 I 0.0 0.0 0:00.02 kworker/R-mm_pe
root@mail:~# htop
these are my top logs and i have attached the htop logs image and below are the
Microsoft Windows [Version 10.0.26200.8037]
(c) Microsoft Corporation. All rights reserved.
C:\Users\zahid>ping business.webassets.tech
Pinging business.webassets.tech [194.163.160.147] with 32 bytes of data:
Reply from 194.163.160.147: bytes=32 time=313ms TTL=46
Reply from 194.163.160.147: bytes=32 time=315ms TTL=46
Reply from 194.163.160.147: bytes=32 time=305ms TTL=46
Reply from 194.163.160.147: bytes=32 time=308ms TTL=46
Ping statistics for 194.163.160.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 305ms, Maximum = 315ms, Average = 310ms
C:\Users\zahid>ping business.webassets.tech
Pinging business.webassets.tech [194.163.160.147] with 32 bytes of data:
Reply from 194.163.160.147: bytes=32 time=579ms TTL=46
Reply from 194.163.160.147: bytes=32 time=370ms TTL=46
Reply from 194.163.160.147: bytes=32 time=327ms TTL=46
Reply from 194.163.160.147: bytes=32 time=302ms TTL=46
Ping statistics for 194.163.160.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 302ms, Maximum = 579ms, Average = 394ms
C:\Users\zahid>ping business.webassets.tech
Pinging business.webassets.tech [194.163.160.147] with 32 bytes of data:
Reply from 194.163.160.147: bytes=32 time=367ms TTL=46
Reply from 194.163.160.147: bytes=32 time=317ms TTL=46
Reply from 194.163.160.147: bytes=32 time=415ms TTL=46
Reply from 194.163.160.147: bytes=32 time=361ms TTL=46
Ping statistics for 194.163.160.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 317ms, Maximum = 415ms, Average = 365ms
C:\Users\zahid>ping https://xxx.in/
Ping request could not find host https://xxx.in/. Please check the name and try again.
C:\Users\zahid>ping bayaanevents.in
Pinging bayaanevents.in [194.163.160.147] with 32 bytes of data:
Reply from 194.163.160.147: bytes=32 time=333ms TTL=46
Reply from 194.163.160.147: bytes=32 time=425ms TTL=46
Reply from 194.163.160.147: bytes=32 time=308ms TTL=46
Reply from 194.163.160.147: bytes=32 time=314ms TTL=46
Ping statistics for 194.163.160.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 308ms, Maximum = 425ms, Average = 345ms
C:\Users\zahid>tracert business.webassets.tech (Windows)
Usage: tracert [-d] [-h maximum_hops] [-j host-list] [-w timeout]
[-R] [-S srcaddr] [-4] [-6] target_name
Options:
-d Do not resolve addresses to hostnames.
-h maximum_hops Maximum number of hops to search for target.
-j host-list Loose source route along host-list (IPv4-only).
-w timeout Wait timeout milliseconds for each reply.
-R Trace round-trip path (IPv6-only).
-S srcaddr Source address to use (IPv6-only).
-4 Force using IPv4.
-6 Force using IPv6.
C:\Users\zahid>tracert business.webassets.tech (Windows)
Usage: tracert [-d] [-h maximum_hops] [-j host-list] [-w timeout]
[-R] [-S srcaddr] [-4] [-6] target_name
Options:
-d Do not resolve addresses to hostnames.
-h maximum_hops Maximum number of hops to search for target.
-j host-list Loose source route along host-list (IPv4-only).
-w timeout Wait timeout milliseconds for each reply.
-R Trace round-trip path (IPv6-only).
-S srcaddr Source address to use (IPv6-only).
-4 Force using IPv4.
-6 Force using IPv6.
C:\Users\zahid>tracert business.webassets.tech (Windows)
Usage: tracert [-d] [-h maximum_hops] [-j host-list] [-w timeout]
[-R] [-S srcaddr] [-4] [-6] target_name
Options:
-d Do not resolve addresses to hostnames.
-h maximum_hops Maximum number of hops to search for target.
-j host-list Loose source route along host-list (IPv4-only).
-w timeout Wait timeout milliseconds for each reply.
-R Trace round-trip path (IPv6-only).
-S srcaddr Source address to use (IPv6-only).
-4 Force using IPv4.
-6 Force using IPv6.
C:\Users\zahid>
oot@mail:~# C
root@mail:~# systemctl status nginx
○ nginx.service - LSB: starts the nginx web server
Loaded: loaded (/etc/init.d/nginx; generated)
Active: inactive (dead)
Docs: man:systemd-sysv-generator(8)
root@mail:~#
here is all the things check them keenly and tell me whats the issue
`
