Hello aaPanel Support Team, I am currently experiencing two issues with my aaPanel installation and would appreciate your assistance. Unable to Close the Pro Activation Screen I am unable to close or bypass the Pro version activation prompt. I intend to continue using the Free version, but the activation screen persists and cannot be dismissed. Panel Dashboard Details Not Loading (Main Issue) This is my primary concern. Upon logging into the panel, the dashboard details (such as the number of websites, files, etc.) fail to load. As you can see in the attached screenshot, the data only appears if I manually execute the bt restart command via SSH. Furthermore, even after restarting the service via SSH to force the data to load, the issue reoccurs after navigating through a few pages within the panel. The details simply stop loading again. Could you please provide a permanent solution for these issues? Thank you in advance for your time and support.

Hello, Are you using the PRO version? Currently, the PRO version can only be renewed to use it. Otherwise you need to switch to the free version You can delete this file and update to the free version. Execute the following commands for processing: rm -f /www/server/panel/data/panel_pro.pl rm -f /tmp/update_to7.pl && curl -k https://node.aapanel.com/install/update_panel_en.sh | bash if(window.hljsLoader && !document.currentScript.parentNode.hasAttribute('data-s9e-livepreview-onupdate')) { window.hljsLoader.highlightBlocks(document.currentScript.parentNode); } If the data is not displayed, please try to close the browser completely and open it again using the panel link. Is it normal? You can also try using incognito mode Also check if any plug-ins are affected aaP_buyuktastaha

Hello, please try to repair the panel is normal? rm -f /tmp/update_to7.pl && curl -k https://node.aapanel.com/install/update_panel_en.sh | bash if(window.hljsLoader && !document.currentScript.parentNode.hasAttribute('data-s9e-livepreview-onupdate')) { window.hljsLoader.highlightBlocks(document.currentScript.parentNode); } aaP_buyuktastaha

Cannot close Pro activation screen & Dashboard details not loading properly

aaP_buyuktastaha

Hello aaPanel Support Team,

I am currently experiencing two issues with my aaPanel installation and would appreciate your assistance.

Unable to Close the Pro Activation Screen
I am unable to close or bypass the Pro version activation prompt. I intend to continue using the Free version, but the activation screen persists and cannot be dismissed.
Panel Dashboard Details Not Loading (Main Issue)
This is my primary concern. Upon logging into the panel, the dashboard details (such as the number of websites, files, etc.) fail to load. As you can see in the attached screenshot, the data only appears if I manually execute the bt restart command via SSH.

Furthermore, even after restarting the service via SSH to force the data to load, the issue reoccurs after navigating through a few pages within the panel. The details simply stop loading again.

Could you please provide a permanent solution for these issues? Thank you in advance for your time and support.

aaPanel_Kern

Hello,
Are you using the PRO version? Currently, the PRO version can only be renewed to use it. Otherwise you need to switch to the free version
You can delete this file and update to the free version. Execute the following commands for processing:

rm -f /www/server/panel/data/panel_pro.pl
rm -f /tmp/update_to7.pl && curl -k https://node.aapanel.com/install/update_panel_en.sh | bash

If the data is not displayed, please try to close the browser completely and open it again using the panel link. Is it normal?
You can also try using incognito mode
Also check if any plug-ins are affected

aaP_buyuktastaha

Hello again,

The first issue regarding the Pro activation screen has been resolved. Thank you.

However, the main issue with the panel data not loading is still ongoing. This has been a persistent problem for the last two weeks.

I have tested this on different browsers and even different computers, but the behavior is exactly the same. The panel interface loads fine, and I can navigate between different pages, but after navigating through a few pages, the data inside them completely fails to load, as if it doesn't exist.

Could you please help me investigate and fix this specific data fetching issue? Thank you.

aaPanel_Kern

Does your browser use a DNS check plug-in?

aaP_buyuktastaha

No, I don't use it.

I have also tried using the "Panel Repair" feature, but unfortunately, it didn't fix the issue. Whenever I experience this problem, I have to manually run bt restart from the terminal to get the data to load. However, after navigating through a few pages, it breaks all over again.

aaPanel_Kern

Hello

What browser plug-ins do you use?
We will release a new version to handle it, please update and check again if it is normal?

aaP_buyuktastaha

I logged in using Incognito mode. There are no extensions installed, and this is the situation.

aaPanel_Kern

Hello, please try to repair the panel is normal?

rm -f /tmp/update_to7.pl && curl -k https://node.aapanel.com/install/update_panel_en.sh | bash

aaP_buyuktastaha