Problem installing memcached extension in php

mhosseint

Hello,

I want to install the memcached extension in php but when I click the install button the extension is not installed. This situation is the same for all php versions.

In the task it shows that the memcached extension is installed, but in PHP itself the extension is not installed:

I tried several times. I even uninstalled and reinstalled the memcached plugin, but it still has the same problem.

OS: Debian 12
Panel: v8.0.4

I even clicked the fix button in the panel and restarted the server, but the problem still exists.

Please advise what I should do or fix this problem.

Thanks.

aaPanel_Kern

Hello,

Are you using Nginx? Please view more installation logs

mhosseint

Yes I am using nginx. There is no problem with nginx.

mhosseint

--2026-07-06 19:05:41-- https://node.aapanel.com/install/3/memcached.sh
Resolving node.aapanel.com (node.aapanel.com)... 104.26.11.85, 104.26.10.85, 172.67.73.28, ...
Connecting to node.aapanel.com (node.aapanel.com)|104.26.11.85|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 10264 (10K) [application/octet-stream]
Saving to: ‘memcached.sh’

 0K ..........                                            100% 12.1M=0.001s

2026-07-06 19:05:42 (12.1 MB/s) - ‘memcached.sh’ saved [10264/10264]

selecting download node...
https://cf1-node.aapanel.com
|-INFO: Node_Url: node.aapanel.com
cat: /etc/redhat-release: No such file or directory
--2026-07-06 19:06:02-- https://node.aapanel.com/install/public.sh
Resolving node.aapanel.com (node.aapanel.com)... 104.26.10.85, 104.26.11.85, 172.67.73.28, ...
Connecting to node.aapanel.com (node.aapanel.com)|104.26.10.85|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 5745 (5.6K) [application/octet-stream]
Saving to: ‘/www/server/panel/install/public.sh’

 0K .....                                                 100% 48.4M=0s

2026-07-06 19:06:02 (48.4 MB/s) - ‘/www/server/panel/install/public.sh’ saved [5745/5745]

selecting download node...
Reading package lists...
Building dependency tree...
Reading state information...
Package 'memcached' is not installed, so not removed
The following packages were automatically installed and are no longer required:
libgnutls-dane0 libunbound8
Use 'apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Reading package lists...
Building dependency tree...
Reading state information...
libsasl2-2 is already the newest version (2.1.28+dfsg-10).
libsasl2-dev is already the newest version (2.1.28+dfsg-10).
libevent-dev is already the newest version (2.1.12-stable-8).
The following packages were automatically installed and are no longer required:
libgnutls-dane0 libunbound8
Use 'apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
php-. not install, Plese select other version!
--2026-07-06 19:06:23-- https://cf1-node.aapanel.com/tools/check.sh
Resolving cf1-node.aapanel.com (cf1-node.aapanel.com)... 104.26.10.85, 104.26.11.85, 172.67.73.28, ...
Connecting to cf1-node.aapanel.com (cf1-node.aapanel.com)|104.26.10.85|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 565 [application/octet-stream]
Saving to: ‘/www/server/panel/install/check.sh’

 0K                                                       100%  144K=0.004s

2026-07-06 19:06:24 (144 KB/s) - ‘/www/server/panel/install/check.sh’ saved [565/565]

|-Successify --- Command executed! ---

mhosseint

I am using Nginx 1.30.3.
Please fix this issue as soon as possible and with high priority.
The memcached extension is very necessary and I need to be able to install it in php.

aaPanel_Kern

It is not currently compatible with this system. It is recommended that you compile and install it manually first.

mhosseint

I don't understand what you mean. Why is it not compatible?
I don't want to install it manually. Please release an update to fix this problem.

aaPanel_Kern

Thank you for your feedback, we will make it compatible in the future

mhosseint

I need it now. How long do I have to wait?

aaPanel_Kern

Hello,

You can try modifying the installation script to support
/www/server/panel/install/memcached.sh
Will
if [ "${ID}" == "debian" ] && [[ "${OS_V}" =~ ^(11|12)$ ]];then
Change to
if [ "${ID}" == "debian" ] && [[ "${OS_V}" =~ ^(11|12|13)$ ]];then

Then perform the installation:

bash /www/server/panel/install/memcached.sh install 1.6.42 8.3

mhosseint

Is it because of the operating system version or the nginx version?

aaPanel_Kern

Because the installation script is not yet compatible with Debian 13

mhosseint

I have tested on Debian 12, Ubuntu 22, Ubuntu 24 and Almalinux 9 operating systems and the memcached extension in PHP was not installed in any of them. Please release an update and fix this problem.

aaPanel_Kern

Hello,

Thank you for your feedback. This issue has been reported to the relevant person in charge.

mhosseint

This is a very important bug. Please fix this problem immediately.