Hello everyone, I went through few topics but didn't successfully catch an answer. The thing is, I can send emails from both test page in backend and roundcube mail ui but can't receive any mail to server. I've tried to send from gmail but there is no mail delivery. If there is need for logs I will post it, tell me which one you will need. Also all mail ports are open so it's not port issue. MX Record, A Record, SPF Record, DKIM & DMARC is all checked green OK and SSL is setup. Thanks in advance for assistance

tuna Did the sender receive the return message? Is anti-spam enabled on your mail server? If it is turned on, please try to turn it off before sending Please try to telnet your server port on another server telnet yourIP 25

I get the same problem I not enable the Anti-spam option Port 25 is open. Kindly tell me how I fix it

The crucial part every "beginner" misses is not setting up the MX records properly in their DNS zone, head over to your DNS provider and check if the mx records are setup correctly and there isn't any other mx record handling your mails for your domain.

I'm actually using aapanel dns manager as the dns provider. It's definitely all there :/ in-fact it sets it up itself. So right now it's MX domain.com > mail.domain.com Just to be safe, I even added: MX mail.domain.com > mail.domain.com MX record A record SPF record DKIM record DMARC record are all GREEN TICKED ✅ I can send, but cannot receive. I'm going nuts 🙁 trying to find it. SSL is active. on both mail.domain.com and domain.com

Exactly the same as slimx, using the AAPanel DNS Manager on CentOS 7, everything is ticked, yet I can only send e-mails. (It's also kinda stupid that there is a DNS Manager but that the others don't add the DNS themselves)

tuna this was fixed. How did you fix it? Facing the same problem.

xemles wyd should I use aapanel's DNS to load my VPS with pointless tasks if I don't need ns1.mydomain.com ? It's a child's pride

Was anyone able to solve this? having the same problem

To make sure your email setting is good then test it using: https://mxtoolbox.com/diagnostic.aspx You then must fix any error occurred. Usually user forgot to set rDNS, wrong MX address or wrong SPF Record.

Not receiving mail - but can send it from server

thayagant

All my ports are open
but i only receive the email i cannot send it even though it says sent successfully

aaP_biswajit_technopoint

aaP_morimartin

Still i am unable to send email and recive, can you please help me out ?

aaP_wakpedwakyeng

same to me, i can send email, but can't receive mail from outside. all status like mx record, A record, SPF, DKIM, and DMARC already green tick, ports are open, SSL already active too.

aaPanel_Kern

aaP_wakpedwakyeng
Hello, may I ask whether your security group has opened relevant ports, and whether the service provider has opened relevant ports.

djzaki

I don't think, aapanal support team don't have any solution for incoming mails.

aaP_daniel_rosenauer

What I did is to create a mail.mydomain.com , SSL it with letsencrypt. After which I simply copied and pasted the certificate into mail server->add ssl->other certificated.

That seemed to have done the trick.

aaP_antonio_etec_inf5

aaP_richardreoc
Sorry I replied wrong. Put the ip 0.0.0.0. I think it's a better pratice than aapanel ip

omidyass

hi
login to server with ssh
disable ufw
#ufw disable
worked

aaP_webmaker

I have same Problem all dns records is fine But I can not receive mails yet, also I tried to turn off ufw but not works!
Anyone, Anyway?

aaPanel_Kern

aaP_webmaker
Hello, is it okay to send it to yourself? Have you checked the mail server's logs?

mrd2024

I have the same problem, but haven't been able to resolve it yet. I have tried the above methods but they don't work. Hope the helping

aaP_kcodesgh

Me too, i have done everything , from deploying the ssl to configuring the dns records, i even use the Mx record to check, everything looks good but yet still cant receive the emails but can send from the server, even use the smtp configurations yet cant receive email

aaPanel_Kern

Hello, please check whether the records of the domain name MX are parsed? Is it pointing to the server's IP? Does the sender have a refund?

aaP_kcodesgh

aaPanel_Kern yeah the mx records is passed and shows verified but when i set domain and ip using the linux tools 2.3 it makes mx records shows red unverified but when i delete it , shows green verified, my issue is the PTR for the new domain, the first domain everything verified but i wanted to set another mail server on the same ip , my hosting provider does not allow many reverse dns ip

aaPanel_Kern

Hello,
Thank you for your feedback, we will optimize this part in the future
It is recommended that you use the same MX record and be the domain of the PTR record that has been verified

aaP_kcodesgh

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