ftp timeout on command MLSD

aaP_james.k.zhao

Hi, I have set up an ftp user to access my server by FileZilla. I could establish a TLS connection but then it gives me a timeout error while retrieving directory listing. I am using alicloud ECS server and checked my security group, the port 21 is operating normally.

aaPanel_thisyear

@aaP_james.k.zhao#20322 Hello, take a look at the screenshot and the error information

aaP_james.k.zhao

Status: Connecting to 47.254.78.157:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Retrieving directory listing of "/"...
Status: Server sent passive reply with unroutable address. Using server address instead.
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
Status: Disconnected from server
Status: Connecting to 47.254.78.157:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Logged in
Status: Retrieving directory listing of "/"...
Status: Server sent passive reply with unroutable address. Using server address instead.
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing