Mail issue

sirfpsycho

I am facing problem that mail stopped working. Daily it happens. Daily I need to restart the server.

Whmcs gives below error:

One or more POP3 connections failed:

Error: cannot connect to host ; error = stream_socket_client(): unable to connect to tcp://mail.domain.com:110 (php_network_getaddresses: getaddrinfo failed: Name or service not known) (errno = 0 )

JimmyBobsa

Is support@domain.com and mail.domain.com just an example to hide your real domainname, or are you really using that domainname?

sirfpsycho

JimmyBobsa yes it is to hide domain name.

JimmyBobsa

sirfpsycho
Ah okay, just wondering, and might be helpfull to support staff. Friend of mine say's: Restart php-fpm module
I'm not that technical to help you further, sorry.

maverick

Why distro are you using?
This error: getaddrinfo failed: Name or service not known is something I'm used to see on Debian based operating systems.

sirfpsycho

maverick centos 7

maverick

What are the DNS servers you have configured at /etc/resolv.conf ?
Do you resolve directly from the internet, from a router (what kind of router) or do you have a resolver in your network?

sirfpsycho

maverick I am using cloudflare but I have off the proxy from cloudflare

maverick

I've never used Cloudflare I have used Nitropack for CDN but I'm not sure what you mean with turn off the proxy from Cloudflare.

Either way what your error implies is that you're not being able to resolve DNS (or the PHP process isn't). hence my question about the resolv.conf and how DNS is working for your organization.

sirfpsycho

any admin can fix the issue?

maverick

You have to investigate the issue, find the cause and then fix it. You're the admin. This has nothing to do with aaPanel.