Unable to login to Roundcube and Unable to send a testmail

aaP_pheonixsolutionshelpdesk

Hi Team,

I am able to open the webmail but unable to login. I am able to send mail from terminal but not through the console.

Please find the logs when I tried to send s testmail with the "sendmail" option

warning: SASL authentication failure: Password verification failed
Mar 14 06:13:44 motolines postfix/smtpd[41573]: warning: unknown[::1]: SASL PLAIN authentication failed: authentication failure

Mar 14 06:13:44 motolines postfix/smtpd[41573]: warning: unknown[::1]: SASL LOGIN authentication failed: authentication failure

When I try to login to roundcube, error is below.

Mar 14 06:35:32 motolines dovecot[41807]: imap-login: Disconnected (auth failed, 1 attempts in 4 secs): user=<*>, method=PLAIN, rip=::1, lip=::1, secured, session=*******

Can you please help me on this?

Thank you

Regards,
Srikanth

aaP_pheonixsolutionshelpdesk

aaP_pheonixsolutionshelpdesk Any help on this?

aaPanel_Kern

aaP_pheonixsolutionshelpdesk
Hello, have you installed and set up the Mail server in the App Store? Roundcube in aapanel requires login with you@Domain.com.
As shown in the figure:

aaP_pheonixsolutionshelpdesk

Hi,

Thank you for the reply.

Yes, I have installed the mail server from the applications. Followed the AApanel documentation, Clicked on setting and it asked to install postfix, dovecot. Installed postfix, dovecot manually from the server. After that added the DNS records. Everything came into green. Completed mail domain(roundcube---mail.abc.com). I am able to send the mail from terminal but not able to send it from console and also not able to login to roundcube. Please find the screenshots.

Please help me on this.

Awaiting for your response.

Thank you

Regards,
Srikanth

aaP_pheonixsolutionshelpdesk

Please find another screenshot.

aaPanel_Kern

aaP_pheonixsolutionshelpdesk
Hello, it shows that the verification failed, please try to change the password.

aaP_pheonixsolutionshelpdesk

Hi,
All of a sudden I am facing the database issue. I have attached the screenshots. I want to change the password and try as you said but all of a sudden getting the errors which are in the screenshot.

Regards,
Srikanth

aaP_pheonixsolutionshelpdesk

Hi,

can I send you the credentials so that you can have a look. Please share your mail Id, so that I will send you the credentials.

Regards,
Srikanth