requests.exceptions.ConnectionError: HTTPSConnectionPool(host='brandnew.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftList?status=False&msg=Please+login+with+BT+account+first&environment_info=%7B%7D (Caused by NewConnectionError(': Failed to establish a new connection: [Errno 110] Connection timed out')) REQUEST_DATE: 2022-11-03 12:09:31 I saw that users already make posts about this but none of answers solved my issues. So how this issue happen: I was going to app store, I selected Mail application >> Inbox >> Page 4 and then aapanel starting to load long time. So aapanel loading like 4-5 minutes on "Dashboard" and "App store" page. Other pages working fast. After aapanel loads App store page its showing error that I metion above. I checked DNS settings and its all good.

aaP_nolehr_official Hello, the connection has timed out. Use the SSH tool or the terminal to log in to the server and execute the command to check the connection curl -v https://brandnew.aapanel.com ping brandnew.aapanel.com -c 5

aaPanel_Kern Hello, Thanks for answering. I try to execute command and everything seems normal.

aaP_nolehr_official Is it normal now?

No, issue is still here. I mean that when executing command in console was everything normal

requests.exceptions.ConnectionError: HTTPSConnectionPool

aaPanel_Kern

aaP_nolehr_official
Screenshot the command results.

aaP_nolehr_official

aaPanel_Kern
https://prnt.sc/o2wFts2sMg7z

aaPanel_Kern

aaP_nolehr_official
curl -v https://brandnew.aapanel.com
Screenshot the command results.

aaP_nolehr_official

aaPanel_Kern
https://prnt.sc/esETWEUUSc-I

aaPanel_Kern

aaP_nolehr_official
Hello, in which area your server is?
Try this:
curl -v https://www.bt.cn

aaP_nolehr_official

aaPanel_Kern
In Europe
https://prnt.sc/b3kjTbwWYmSv

aaPanel_Kern

aaP_nolehr_official
Hello, try to bind hosts in the following commands. Is it normal to try again?
echo "42.157.129.124 brandnew.aapanel.com node.aapanel.com" >> /etc/hosts

aaPanel_Kern

At the same time, check whether the input content is normal
tail /etc/hosts

aaP_nolehr_official

I binded provided command but now I getting another error

requests.exceptions.ConnectionError: ('Connection aborted.', OSError(0, 'Error'))

requests.exceptions.SSLError: HTTPSConnectionPool(host='brandnew.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftList?status=False&msg=Please+login+with+BT+account+first&environment_info=%7B%7D (Caused by SSLError(SSLError(1, '[SSL: WRONG_VERSION_NUMBER] wrong version number (_ssl.c:1091)')))

https://prnt.sc/SIVjdDvnHWZB

aaPanel_Kern

aaP_nolehr_official
curl -v https://brandnew.aapanel.com
Screenshot the command results.

aaP_nolehr_official

aaPanel_Kern
https://prnt.sc/c30nlGzZSiWf

aaPanel_Kern

aaP_nolehr_official
Delete the content added in/etc/hosts. The certificate is inconsistent. Unable to connect to the server at present, unable to solve the problem temporarily

aaP_nolehr_official

aaPanel_Kern
Okay, content deleted