Someone has set a wrong IP address at my aapanel account. how can i remove it?

aaP_gorgeious1 Hello, try to use the ssh tool to log in to the server and execute the command to cancel the ip: bt 13

aaPanel_Kern I have no idea bout that.. could you please send any screenshot ?

aaPanel_Kern can aapanel team do it for me as i have no technical skills. Even i dont know the procedure of using ssh tool.

aaP_gorgeious1 How did you install aapanel? It is also possible to use the vnc provided by the server provider's website.

aaPanel_Kern Someone installed it for me. I have server and vps and vnc details etc. how can do it by using vnc?

aaP_gorgeious1 Use vnc to log in to the server to execute command cancellation, or consult the server provider how to use vnc

aaPanel_Kern thank you for your response, by using ssh tool i have cancel the Ip. but still i have no access to aapanel. see screenshot for your referen ce

aaP_gorgeious1 Hello, does the panel set the domain? Do you want to use the full link to access the panel? Use the command to view the default link: bt 14

aaPanel_Kern it shows the following error

How to remove wrong authorized IP

aaPanel_Kern

aaP_gorgeious1
Problem solved?

aaP_gorgeious1

aaPanel_Kern
yes solved thank you. but im failed to access my php admin . could you please help me?

aaPanel_Kern

aaP_gorgeious1
Hello, please check if your user password is correct? Try to modify the password of the relevant user on the database interface.
Is it possible to log in with a modified password? The database password used by the site may also need to be changed

aaP_gorgeious1

aaPanel_Kern i changed the password but with modified password, i am unable to have access and i forget the previous password

aaPanel_Kern

aaP_gorgeious1
Can I log in with the modified password?

aaP_gorgeious1

aaPanel_Kern yes

aaPanel_Kern

aaP_gorgeious1
Is it possible to log in with root user and root password?

aaP_gorgeious1

aaPanel_Kern yes.. but how can?

aaPanel_Kern

aaP_gorgeious1
Check if the related user exists?

aaP_gorgeious1

aaPanel_Kern yes it exits

aaPanel_Kern

aaP_gorgeious1
Hello, is the problem solved? If not, can you try to delete that user and add another user?

aaP_gorgeious1

aaPanel_Kern not solved yet.. is there any need to modify the password of database and then change it in codychat files also?

aaPanel_Kern

aaP_gorgeious1
Hello, you can try to change the user's password

aaP_gorgeious1

aaPanel_Kern i tried to change the password but after changing password the site showed blank page

aaPanel_Kern

aaP_gorgeious1
First check whether the password can be logged in normally after modification, and then you need to modify the database configuration file of the site

aaP_gorgeious1

aaPanel_Kern can you guide me to how to modify database configuration file?

aaPanel_Kern

aaP_gorgeious1
Not sure about your website program Suggest to consult the program developer

aaP_gorgeious1

aaPanel_Kern oh actually its a codychatroom site. i handed over to a developer but he is not more trusthworthy .

aaP_gorgeious1

aaPanel_Kern Thank You for your help. i found the configuration file. by changing the password. now it is working. Thank you again. problem solved

aaPanel_Kern

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