failed: Network is unreachable. https://download.bt.cn

edward_nguyen

Hello,
I keep having trouble with the network being unreachable and I can't do the LNMP install.
How do i get out of this trouble???

Can't install MariaDB
Can't install FTP
Can't insall PHPmyadmin

Thanks!

aaPanel_Kern

edward_nguyen
It is recommended to check what dns you are using and check whether the hosts are bound to the IP? View these two files with the command
cat /etc/hosts /etc/resolv.conf

If there is no suggestion to bind IP
sed -i "/bt.cn/d" /etc/hosts echo "128.1.164.196 www.bt.cn download.bt.cn api.bt.cn dg1.bt.cn dg2.bt.cn" >> /etc/hosts

edward_nguyen

aaPanel_Kern
I'm using Google DNS, however, I still can't reach to download.bt.cn from my server.

aaPanel_Kern

edward_nguyen

Yuiryz
Where is your server located? Is it normal after specifying hosts

sed -i "/bt.cn/d" /etc/hosts
echo "128.1.164.196 www.bt.cn download.bt.cn api.bt.cn dg1.bt.cn dg2.bt.cn" >> /etc/hosts

Yuiryz

Hello,
i also have this problem,
Can't install PHP, FTP, Nginx, MariaDB

aaP_brownm2314

I am having the same issue, but the website showed in the log is https://node.aapanel.com. It looks like we could not connect on port 443. Can someone check if your server runs well? Can't install or uninstall nginx, mysql or apache or anything...🙁

aaPanel_Kern

aaP_brownm2314
Hello, your server network should not be able to connect to cloudflare normally, which region is your server in?

aaP_brownm2314

just tried to run bt command, select 16 to repair panel
here is output:

`EXECUTING

Requirement already satisfied: cachelib in ./pyenv/lib/python3.7/site-packages (0.1.1)
WARNING: You are using pip version 20.3.3; however, version 23.0.1 is available.
You should consider upgrading via the '/www/server/panel/pyenv/bin/python3.7 -m pip install --upgrade pip' command.
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 3349 100 3349 0 0 4044 0 --:--:-- --:--:-- --:--:-- 4039
URL transformed to HTTPS due to an HSTS policy
--2023-03-02 21:32:57-- https://download.bt.cn/install/public.sh
Resolving download.bt.cn (download.bt.cn)... 116.10.184.219, 2001:19f0:7001:54fc:5400:2ff:fe9b:97f9
Connecting to download.bt.cn (download.bt.cn)|116.10.184.219|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 4320 (4.2K) [application/octet-stream]
Saving to: ‘Tpublic.sh’

Tpublic.sh 100%[================================================================>] 4.22K --.-KB/s in 0s

2023-03-02 21:32:58 (671 MB/s) - ‘Tpublic.sh’ saved [4320/4320]

selecting download node...
cat: /etc/redhat-release: No such file or directory
curl: (7) Failed to connect to brandnew.aapanel.com port 443: Connection timed out
--2023-03-02 21:33:00-- https://node.aapanel.com/install/update/LinuxPanel_EN-6.8.27.zip
Resolving node.aapanel.com (node.aapanel.com)... 172.64.80.1, 2606:4700:130:436c:6f75:6466:6c61:7265
Connecting to node.aapanel.com (node.aapanel.com)|172.64.80.1|:443... failed: Connection timed out.
Connecting to node.aapanel.com (node.aapanel.com)|2606:4700:130:436c:6f75:6466:6c61:7265|:443... failed: Network is unreachable.
Failed to get update package, please update or contact aaPanel Operation`

aaP_brownm2314

aaPanel_Kern any other server I can connect?

aaP_brownm2314

by the way, I am running Ubuntu 20 ...

aaP_brownm2314

Toronto, Canada

aaPanel_Kern

aaP_brownm2314
Temporary method, try. If it still doesn't work, please contact the server provider for network problems
echo "128.1.164.196 node.aapanel.com" >> /etc/hosts