-2023-07-18 07:52:10-- https://node.aapanel.com/install/pyenv/pyenv-ubuntu22-xaarch64.tar.gz Resolving node.aapanel.com (node.aapanel.com)... 172.67.171.7, 104.21.79.196, 2606:4700:3034::ac43:ab07, ... Connecting to node.aapanel.com (node.aapanel.com)|172.67.171.7|:443... connected. HTTP request sent, awaiting response... 404 Not Found 2023-07-18 07:52:11 ERROR 404: Not Found. ERROR: Download python env fielded. I am trying to install aapanel since yesterday. 3 days ago it worked fine. Same server. Please check your server aapanel team 🙂

cms_ Hello, try to execute the following two commands and then reinstall the panel to see if it works rm -rf /www/server/panel/pyenv touch /www/server/panel/pymake.pl

aaPanel_Kern Hello, this really makes no sense, as long your server aapanel.com has an ERROR 404 for the archive: https://node.aapanel.com/install/pyenv/pyenv-ubuntu22-xaarch64.tar.gz 😏😄 Regards Andreas

The command is to compile and install python arm has few prepackaged packages cms_

aaPanel_Kern I am sorry, but I tried what you suggested and it did not help. Same error: `Starting Bt-Panel............failed Traceback (most recent call last): File "/www/server/panel/BT-Panel", line 10, in <module> from gevent import monkey ModuleNotFoundError: No module named 'gevent' Traceback (most recent call last): File "/www/server/panel/BT-Panel", line 10, in <module> from gevent import monkey ModuleNotFoundError: No module named 'gevent' Error: BT-Panel service startup failed. done Starting Bt-Tasks... failed Traceback (most recent call last): File "/www/server/panel/BT-Task", line 13, in <module> import task File "/www/server/panel/task.py", line 19, in <module> from psutil import Process, pids, cpu_count, cpu_percent, net_io_counters, disk_io_counters, virtual_memory ModuleNotFoundError: No module named 'psutil' Traceback (most recent call last): File "/www/server/panel/BT-Task", line 13, in <module> import task File "/www/server/panel/task.py", line 19, in <module> from psutil import Process, pids, cpu_count, cpu_percent, net_io_counters, disk_io_counters, virtual_memory ModuleNotFoundError: No module named 'psutil' Error: BT-Task service startup failed. Traceback (most recent call last): File "/www/server/panel/tools.py", line 17, in <module> import public,time,json File "/www/server/panel/class/public.py", line 14, in <module> import json,os,sys,time,re,socket,importlib,binascii,base64,io,string,psutil ModuleNotFoundError: No module named 'psutil' lrwxrwxrwx 1 root root 37 Jul 18 09:59 python -> /www/server/panel/pyenv/bin/python3.7 -rwx------ 2 root root 12137528 Jul 18 09:59 python3.7 --------------e------- python3.7 lsattr: Operation not supported While reading flags on python ERROR: The BT-Panel service startup failed. Ubuntu 22.04.2 LTS \l Bit:64 Mem:3814M Core:2 Linux server04 5.15.0-76-generic #83-Ubuntu SMP Thu Jun 15 19:21:56 UTC 2023 aarch64 aarch64 aarch64 GNU/Linux Please screenshot the above error message and post to the forum www.aapanel.com/forum for help ` I also tried this (was written in another thread of this forum): btpip install gevent btpip install psutil Then I repeated the install and aaPanel successfully installed. But when trying to access to the panel on port 7800 with https, i got (I had choosen to install SSL): ERR_SSL_PROTOCOL_ERROR I switched of SSL for the panel with: rm -f /www/server/panel/data/ssl.pl && /etc/init.d/bt restart But did not help.

I further tried to repair the panel: bt 16 But I got then when trying to access the panel with http: 404 Not Found nginx

I tried: bt 14 bt 12 Nothing helps.

Over here too the same. Before it was working perfectly. It must be an error in their installation script, not our server.

If you got it, comment here. Detail: the same problem for linux soul too, both version 8 and version 9.

Installation arm/Ubuntu22 fails, as aapanel server shows 404 error

cms_

aaPanel_Kern

Hello again,

I already tried many things, but the aaPanel is not accessable. But the panel runs.

I did:

vi /etc/hostname curl https://pyenv.run | bash wget -O install.sh http://www.aapanel.com/script/install-ubuntu_6.0_en.sh && sudo bash install.sh aapanel btpip install psutil btpip install gevent bt 1 bt 14

But there is still this error, when I try to access the panel (with domain or IP):

SSL certificate error

Switching off panel SSL did not work (rm -rf /www/server/panel/data/ssl.pl AND bt restart)

Please help urgently.... or simply restore the old script (about 3 days ago), which was running fine 🙂

aaPanel_Kern

Hello, is it normal to try to reinstall once? Also check whether the installation process is normal?
Where is your server located? Is it possible to use pypi source?

cms_

darlysson

cms_

aaPanel_Kern
Hello,
yes I can try again to install aaPanel later. My servers (VPS) are located in Germany. I can use pypi source I think, if you tell me what I have to do.
Regards

cms_

aaPanel_Kern

Hello, it does not work. Ubuntu 22.04 on arm64.
Upload of logfile is not allowed here - why??? No TXT no PDF?
As code only 65535 characters.... 🙁

I uploaded the logfile here: https://file.io/In6UtbTbijY5
Regards

aaPanel_Kern

cms_
This is basically a problem caused by the failure to install the relevant python library successfully

aaPanel_Kern

Hi, can you give us your aapanel information? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH IP address, account password and port:
aapanel login link address and account password:

No post link will not be able to know which user's information is, and the problem will not be processed

darlysson

Please reply here if you managed to solve it and how to solve it.

darlysson

Known issue on ARM servers ubuntu 22 and Alma Linux 8/9

aaPanel_Kern

cms_

aaPanel_Kern

Tell me a way to provide logfile.
You should allow upload of textfiles in this forum.

cms_

aaPanel_Kern

https://file.io/fPMB67bYmsbl

Uploaded logfile again, as PDF now. Lets see...

aaP_esistemasinteligentes

I managed to solve it, I'm using oracle cloud, arm64, I used sudo su and installed the panel without any error, after I released the ports that AAPANEL needs.

cms_

aaP_esistemasinteligentes
Hello,
it works normally without any changes before. Simply make a new VPS, minimum install, guest agents. Login in, run system update, run aaPanel script. But it doesnt work for most here. aaPanel is working on it.
Tell us please:

what Oracle arm64 version are you using?
which ports especially did you open for aaPanel installation?
I was testing on Rocky8, Rocky9, Alma8, Alma9, Ubuntu20, Ubuntu22 - all arm64 - errors since about 3 days. The days before it was working without any problem.
Thank you

aaP_esistemasinteligentes

I'm using ubuntu 22

cms_

aaPanel_Kern

aaP_esistemasinteligentes

cms_
Hello, after deleting this directory, try to install it again
rm -rf /www/server/panel/pyenv

cms_

aaPanel_Kern

Hello,
I can confirm, that the install script works again on Ubuntu 22.04 arm64 and there is no need to delete a directory or to run it twice. Thank you for your help! 🙂
Regards

darlysson

it worked fine this way below.

before pasting the aapanel installation command, type the following in the terminal:

sudo su

then proceed with the aapanel installation command and done 😉

cms_

darlysson

It has or it had nothing to do with "sudo su" or "sudo -s". By the way: sudo is already included in the install command of aaPanel:

wget -O install.sh http://www.aapanel.com/script/install-ubuntu_6.0_en.sh && sudo bash install.sh aapanel

aaPanel_Kern

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