Panel threw an error all of a sudden without any action.
Clicking "fix" button and logging out does not provide any solution, problem persists.

An error occurred while the panel was running！
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='brandnew.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftList?status=False&msg=Please+login+with+account+first&environment_info=%7B%7D (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name or service not known'))

REQUEST_DATE: 2024-01-06 15:54:16
PAN_VERSION: 6.8.31
OS_VERSION: Ubuntu 20.04.6 LTS x86_64(Py3.7.9)
REMOTE_ADDR: 3.15.11.71
REQUEST_URI: POST /ajax?action=get_pay_type
REQUEST_FORM: {}
USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0

Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 170, in new_conn
(self.dns_host, self.port), self.timeout, **extra_kw
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 73, in create_connection
for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/socketcommon.py", line 247, in getaddrinfo
addrlist = get_hub().resolver.getaddrinfo(host, port, family, type, proto, flags)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/resolver/thread.py", line 63, in getaddrinfo
return self.pool.apply(socket.getaddrinfo, args, kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/pool.py", line 161, in apply
return self.spawn(func, args, **kwds).get()
File "src/gevent/event.py", line 306, in gevent.gevent_cevent.AsyncResult.get
File "src/gevent/event.py", line 336, in gevent.gevent_cevent.AsyncResult.get
File "src/gevent/event.py", line 324, in gevent.gevent_cevent.AsyncResult.get
File "src/gevent/event.py", line 304, in gevent.gevent_cevent.AsyncResult.raise_exception
File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/compat.py", line 65, in reraise
raise value.with_traceback(tb)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/threadpool.py", line 167, in __run_task
thread_result.set(func(args, **kwargs))
socket.gaierror: [Errno -2] Name or service not known

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 706, in urlopen
chunked=chunked,
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 382, in make_request
self.validate_conn(conn)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 1010, in validate_conn
conn.connect()
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 353, in connect
conn = self.new_conn()
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 182, in _new_conn
self, "Failed to establish a new connection: %s" % e
urllib3.exceptions.NewConnectionError: : Failed to establish a new connection: [Errno -2] Name or service not known

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
timeout=timeout
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 756, in urlopen
method, url, error=e, _pool=self, stacktrace=sys.exc_info()[2]
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 573, in increment
raise MaxRetryError(pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='brandnew.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftList?status=False&msg=Please+login+with+account+first&environment_info=%7B%7D (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name or service not known'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/www/server/panel/BTPanel/init.py", line 1812, in publicObject
return run_exec().run(toObject, defs, get)
File "/www/server/panel/BTPanel/init.py", line 1764, in run
result = getattr(toObject,get.action)(get)
File "/www/server/panel/class/ajax.py", line 1637, in get_pay_type
plugin_list = plu_panel.get_cloud_list()
File "/www/server/panel/class/panelPlugin.py", line 366, in get_cloud_list
listTmp = requests.post(cloudUrl, params=pdata, headers=url_headers,verify=False)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 119, in post
return request('post', url, data=data, json=json, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 61, in request
return session.request(method=method, url=url, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 542, in request
resp = self.send(prep, **send_kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 655, in send
r = adapter.send(request, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 516, in send
raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='brandnew.aapanel.com', port=443): Max retries exceeded with url: /api/panel/getSoftList?status=False&msg=Please+login+with+account+first&environment_info=%7B%7D (Caused by NewConnectionError(': Failed to establish a new connection: [Errno -2] Name or service not known'))